computers not scanning in 3.2 from 3.1 upgrade

[Carlp]

I have just recently upgraded from 3.1 to 3.2 and now any new computer added to our system is not scanned. There are no errors, just a red computer with no scanned details such as OS etc. When I manually run the script the computer is successfully scanned, but no results.

Any help would be appreciated.

[sbartley]

I have the same problem

[Carlp]

any new computer added after the update is displaying as a red icon with no updating. It would also appear that existing PCs are not updating but do not display the red icon.

[Hemoco]

How many computers are working and how many are affected by this problem?

[Carlp]

There are no errors in the web interface and no errors on the errorlog.txt on the server lansweeper is installed. There are some errors from a previous scan as per below:

System.Runtime.InteropServices.COMException (0x80072116): Name translation: Could not find the name or insufficient right to see name. (Exception from HRESULT: 0x80072116)
at Microsoft.VisualBasic.CompilerServices.LateBinding.InternalLateCall(Object o, Type objType, String name, Object[] args, String[] paramnames, Boolean[] CopyBack, Boolean IgnoreReturn)
at Microsoft.VisualBasic.CompilerServices.NewLateBinding.LateCall(Object Instance, Type Type, String MemberName, Object[] Arguments, String[] ArgumentNames, Type[] TypeArguments, Boolean[] CopyBack, Boolean IgnoreReturn)
at Lansweeper32.sweeperthread.LSADusersearch(clsComputer mycomputer, clsThreadinfo Threadinfo, SqlConnection& sqlcon)
VWS\john.mcguinness
9/15/2008 2:39:38 PM : NSWBS
System.Data.SqlClient.SqlException: An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
at System.Data.SqlClient.TdsParser.Connect(ServerInfo serverInfo, SqlInternalConnectionTds connHandler, Boolean ignoreSniOpenTimeout, Int64 timerExpire, Boolean encrypt, Boolean trustServerCert, Boolean integratedSecurity, SqlConnection owningObject)
at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, Boolean ignoreSniOpenTimeout, Int64 timerExpire, SqlConnection owningObject)
at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(String host, String newPassword, Boolean redirectedUserInstance, SqlConnection owningObject, SqlConnectionString connectionOptions, Int64 timerStart)
at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance)
at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance)
at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection)
at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection(DbConnection owningConnection, DbConnectionPool pool, DbConnectionOptions options)
at System.Data.ProviderBase.DbConnectionPool.CreateObject(DbConnection owningObject)
at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest(DbConnection owningObject)
at System.Data.ProviderBase.DbConnectionPool.GetConnection(DbConnection owningObject)
at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)
at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
at System.Data.SqlClient.SqlConnection.Open()
at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTable[] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, String srcTable)
at Lansweeper32.sweeperthread.OkName(clsComputer MyComputer, clsThreadinfo Threadinfo, SqlConnection& sqlcon)

The first error is strange because the user has full admin rights. The second error which is the more recent I do not understand.

Thanks

[Hemoco]

Do you see any errors in the errorlog.txt or the web interface?