Custom Fields not sticking...

[Perkins]

When I enter data into the custom field and hit save the data disappears. I tried to update to 4.2.0.63 but that did not correct the issues. How can I get this function to work again?

Thanks!

[Hemoco]

Resolved through email. The inability to submit new info was caused by the database being full.

[Hemoco]

Please contact us at support@lansweeper.com and provide us with the following:
- A screenshot of your web console landing page. You can access your landing page by clicking on the Lansweeper logo in the top left corner of the web console. Please show us the whole page.
- Screenshots of the following steps: 1. changing the “purchase date” field value for one machine (does the new date actually appear in the field?) and 2. hitting the “save changes” button.
- Screenshots of the following steps: 1. changing the “location” field value and 2. hitting the “save changes” button.
- Your Errorlog.txt, found in Program Files\Lansweeper\Service.