Dell Battery Recall

[twilliams]

How does Lansweeper pull the battery information for the Dell battery recall? Is it from the Asset tag?

[Hemoco]

Lansweeper get's this information from WMI.
Some details are vendor specific and not implemented on all machines.

[twilliams]

I saw that in the report builder, but how is the "tblPortableBattery" table populated? Is there a file on the laptop that has that information?

[Hemoco]

from the field "name" in table "tblPortableBattery"