Erros durring scanning

[saapas]

Hi,

I am new users. Have Premium version of LanSweeper. Have a lot troubles - 70% works and 30% fails.

The RPC server is unavailable & Cannot connect to DCOM port 135 are errors.

1. DNS works - WS name & IP are right at error message
2. Ping works WebConsole
3. I can take RDP to WS from WebConsole
4. Firewall RemoteAdmin is enable, set by GroupPolicy
5. When test Telnet WSname 135 it work - port is active.

So scanning should work. Still many missed WS and when try Tricker scan (P) from WebConsole scan still fails.

This should not be possible. What to do

[saapas]

Hi,

Found out what caused this. Had some dummy DNS failures but one nasty suprice. All looks good - at WS firewall is _not_ turned ON and Remote Admin is enabled. But...

When look services FW was automatic startup mode, but still _not_ started. It's halted state. So at boot FW try to start and apply remote admin rule. But service start fails -> rule fails -> scan fails. And When look WS you see that FW is not active.

Disable FW startup for these WS and scan works. This is hot fix only. i need to solve why FW service does this. But for Lansweeper point of wiev this is solved.

[Hemoco]

Please mail us a lansweeper@hemoco.com and provide screenshots of the problem.