Help! no new computers are reporting in!!

[pippen23]

Odd, just testing out the free version, first 13 computers scanned fine, now, no more will come into the database. Services are OK, lsclient script has not changed, even manually trying to add new comps fails!!!

ARGH!

[pippen23]

Found it!

Some sort of ACL rule for routing between VLAN's...Servers can report OK, clients on DHCP cannot...working with Network team to resolve...

[Hemoco]

1) the service isn't running
2) the service is running on a different port (if you manually change it)
3) the server is firewalled.

[pippen23]

no response...

[Hemoco]

From the client could you try:

"telnet lansweeperserver 9524"

[pippen23]

Xp SP3, firewall is off, no A/V installed...

[Hemoco]

Do you a virus scanner of something else that might be blocking lsclient from running?

[pippen23]

Lansweeper service is running

Really, nothing happens when we run the command with /showresult switch...

[Hemoco]

Most likely:

Your service isn't running

[pippen23]

No, I do not see a Success showing up...