cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ron_Bianchi
Engaged Sweeper
Do you have the code or guide me to make the ticket type column clickable on this report : Helpdesk: Count of tickets per type?

So that when I click on the ticket type quantity it will drill down to the tickets?

Select Top 1000000 DatePart(yyyy, htblticket.date) As Year,
DatePart(mm, htblticket.date) As Month,
'../helpdesk/icons/' + htbltickettypes.icon As icon,
htbltickettypes.typename As Type,
Count(htblticket.ticketid) As TicketCount,
Cast((Count(htblticket.ticketid) / Cast(TicketCount.Amount As decimal) *
100) As decimal(10,2)) As [Type%]
From htblticket
Inner Join htbltickettypes On htbltickettypes.tickettypeid =
htblticket.tickettypeid
Inner Join (Select DatePart(yyyy, htblticket.date) As Year,
DatePart(mm, htblticket.date) As Month,
Count(htblticket.ticketid) As Amount
From htblticket
Where htblticket.spam <> 'True'
Group By DatePart(yyyy, htblticket.date),
DatePart(mm, htblticket.date)) As TicketCount On TicketCount.Year =
DatePart(yyyy, htblticket.date) And TicketCount.Month = DatePart(mm,
htblticket.date)
Where htblticket.spam <> 'True'
Group By DatePart(yyyy, htblticket.date),
DatePart(mm, htblticket.date),
htbltickettypes.typename,
htbltickettypes.icon,
TicketCount.Amount
Order By Year Desc,
Month Desc,
Type



Thanks!
0 REPLIES 0

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now