Lansweeper wrote:
nd.de.kleijn wrote:
I have the same problem. I can scan a computer when I am logged in with a adminstrator account but I can't scan it when I login as a normal user. Is this a defective in the program? WMI Diagnostics show no errors.
Could you try the connectiontester from the server to the client on both fqdn, computername and ipaddress please.
You do mean this right?
"I'm logged on to the client computer with administrator and it works"
"I'm logged on to the client computer with a normal computer and it fails"
Remote WMI test
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\root\cimv2 Remote WMI access test FAILED
Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
Remote Registry test using WMI
-----------------------------------------------
\root\default Remote WMI access test FAILED
Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
Is the result with connection tester. Followed all the steps on the knowledgebase articel concerning this error.
Yes I do mean that, with administrator account it works (also works when I use alternative credentials in connection tester) but normal user (without admin rights) doesn't work.
edit: fqdn, computername and ipaddress give the same error