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Engaged Sweeper
I'm testing my Help Desk setup before rolling it live and am unable to click the "Go To Ticket" link in the emails and open the ticket when using Internet Explorer. I receive a prompt to enter my credentials and no matter what I enter it says it is invalid and prompts again. However, if I change my default browser to Chrome it opens without any prompts or issues. I tested with autologon with current user credentials/passwords enabled for all 3 zones and I was still prompted for credentials. Any idea on how I can get IE to stop prompting for credentials?