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gdavid
Champion Sweeper
i had accidently typo'd my lab domain in the selection list.

i received errors for
Active scanning lab.myDomain The server is not operational. myScanner 12/17/2011 11:55:17 AM


however it never went past this domain to my production domain. i only noticed after one of the guys noticed 2000 machines in the 'not seen in 30 days' report.

i'm sure this is just a bug. i was manually able to run the scans, and i removed the entry for now to see if the count decreases tomorrow.
1 REPLY 1
Hemoco
Lansweeper Alumni
gdavid wrote:
however it never went past this domain to my production domain. i only noticed after one of the guys noticed 2000 machines in the 'not seen in 30 days' report.

So if we understand correctly there was one domain incorrectly submitted for scanning and a second domain correctly submitted for scanning, but the second domain was also not scanned? If the second domain was submitted correctly, it should be scanned.

Please contact us at support@lansweeper.com and provide us with screenshots of the following:
- Your web console landing page.
- Your configuration console under Scanning Options\Scanning Credentials.
- Any domain scanning methods you have enabled in your configuration console under Scanning Servers\Your Server: Active Scanning, IP Range Scanning and/or Scheduled Scanning.