LSwinap works, LSservice does not

[jlanders]

Hi There,

Odd thing happening: New install, W2k3. Web App works fine. Test connection from client to server checks out ok. Running the LSservice, client cannot connect and it does not appear to be listening on 9524. Shutting the service down and running the LSwinap as domain\lsscanner (which is what the service is set for) I see it listening on 9524. I then manually kick on the client and it connect and posts data. I just can't seem to get it to go with the service.

Any ideas?

Also I see that there is a lot of data that the webserver can display. How do you make the client collect all of that data? It only seems to be collecting a portion of it.

Thanks

[jlanders]

Firewall is on
Remote registry service was not even started.
Once started it now posts correctly.

I think we are good here.

Thank you for your time... Now to make the loginscript work!:-)

[Hemoco]

Vista: most likely your firewall is on and your remote registry service is not set to automatic

[jlanders]

Ok I have this configured in a loginscript. I have some tweaking to do as it is not running. 🙂

However, I manually kicked off the client on an XP machine. Now I can see where the confusion was. Running the client on xp, Lansweeper pulled all the data I am looking for immediately. The first system I ran the client on was Vista. I only got ADuser and ADcomputer infor from the client on the Vista machine. Are their some special considerations or changes that need to be made for Vista?

[Hemoco]

How do I make Lansweeper pull data from the client computer?

easiest way is to add lsclient.exe to a loginscript (if you use it)
or you can just test from a client
lsclient.exe <ipaddress or hostname of server>

The domain\lsscanner user should have administrative rights on the client.
On the client make sure that the following is ok/available
-Remote registry service running (is on by default)
-access to c$ share (is on by default)
-access to wmi (is on by default)
-dcom enabled (is on by default)
-Windows firewall not blocking anything.

[jlanders]

Very fast responce Smikkel. Thank you!!

I resolved the first issue. in the lsservice.config file I did not have a user and a password. I found another example in the forum that show the syntax. After adding that in there... the Service shows 9524 now listening. The client can now connect.

Second issue that you had a question about...

How do I make Lansweeper pull data from the client computer?

[Hemoco]

Does the user "domain\lsscanner" has the right to run as a service?

Also I see that there is a lot of data that the webserver can display. How do you make the client collect all of that data? It only seems to be collecting a portion of it.

I'm not exactly sure what you mean by this.
The server pulls the data from the client computer.
lsclient only sends a small amount of data to the server just to let the server now that the client is "on"