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‎11-09-2011 12:08 PM
Hi.
We have a problem with software versions in Lansweeper. We use Frontmotion packages for rollout of Firefox. Lansweeper show multiple versions installed, even if there are only on version installed on the computer. Full rescan don't solve the problem.
Using remote uninstall show only the latest version installed on the computer. Mozilla Firefox 6.0.1.0
Running 4.2.0.53
Database schema: 16
Website version: 4029
Data below is a report from one specific computer.
Mozilla Firefox (en-US)
3.5.7.0
FrontMotion
Mozilla Firefox (en-US)
3.6.16.0
FrontMotion
Mozilla Firefox (en-US)
3.6.3.0
FrontMotion
Mozilla Firefox (en-US)
6.0.1.0
FrontMotion
We have a problem with software versions in Lansweeper. We use Frontmotion packages for rollout of Firefox. Lansweeper show multiple versions installed, even if there are only on version installed on the computer. Full rescan don't solve the problem.
Using remote uninstall show only the latest version installed on the computer. Mozilla Firefox 6.0.1.0
Running 4.2.0.53
Database schema: 16
Website version: 4029
Data below is a report from one specific computer.
Mozilla Firefox (en-US)
3.5.7.0
FrontMotion
Mozilla Firefox (en-US)
3.6.16.0
FrontMotion
Mozilla Firefox (en-US)
3.6.3.0
FrontMotion
Mozilla Firefox (en-US)
6.0.1.0
FrontMotion
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‎11-09-2011 12:13 PM
Please contact us at support@lansweeper.com and provide us with screenshots of the following:
- Web console page for one of the affected computers. Show us the Actions tab as well as the Software tab.
- The computer's software list under Programs & Features (or Add/Remove Programs, depending on your operating system).
- Web console page for one of the affected computers. Show us the Actions tab as well as the Software tab.
- The computer's software list under Programs & Features (or Add/Remove Programs, depending on your operating system).
