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Not finding all Software installed on Servers with x64 Windows operating system.

Steve
Engaged Sweeper

‎10-09-2008 06:28 PM

Lansweeper is not recording installed software in the tblSoftware table software that is installed in "Program Files (x86)" folder on servers running Windows x64 operating systems. What do I need to change to be able to record this software?
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4 REPLIES 4
Hemoco
Lansweeper Alumni

‎03-15-2009 10:38 PM

Fixed in 3.5
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Steve
Engaged Sweeper

‎10-09-2008 07:10 PM

an example of software missing would be "C:\Program Files (x86)\Symantec AntiVirus\" There is also a"C:\Program Files (x86)\Symantec\" folder for Live Update. It lists the Live Update in tblSoftware table, but not Symantec AntiVirus.
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Steve
Engaged Sweeper

‎10-09-2008 07:07 PM

I am using Lansweeper 3.2. The software shows up under Add/Remove programs in Windows, but is not listed in the software reports for the server. I also listed all software in the dbo.tblSoftware table and the software doesn't show there either.
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Hemoco
Lansweeper Alumni

‎10-09-2008 06:29 PM

Steve,

Are you using version 3.2 of lansweeper?
Do you see this software in the add/remove software list.
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