This board contains archived posts from the retired Lansweeper Forum and Insiders Community.
We have been using the Lansweeper helpdesk for about 4 months now and generally we really like it. Most of my users are able to submit tickets from the web form without any trouble, however there are a few that for some reason when they click on send...
As long as you do not provide an electronic Kanban board as described in https://www.lansweeper.com/forum/yaf_postst14643_Kanban-Board-for-Helpdesk-Tickets.aspx#post50127 we propose to add a simple print-out function of tickets. These print-outs shal...
I am wondering if someone can help me understand what sets the "EnableDaylightSavingsTime:" element within Lansweeper. On the built-in report "Computer: No daylight saving time enabled", I have 77 machines showing they do not have daylight savings t...
Is there a way to segregate the replies and the history in the email template instead of it looking like just 1 giant chain email?Is there a way to have the reply from the web UI show up at the top of the email and then segregate the older replies wi...
Is there an option to create a report to view all the SMBv1 enabled workstations and servers?It is about the following registry:Specifically, also exclude machines if the following registry key is set:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servi...
Hello everyone, I would need to create a report in which I can see all versions of Office installed and its serial number.Thank you very much
Hi I need to build this report Description | Model name |manufacturer name |barcode | unit SN |Asset assignee owner | Quantity |Location |Device working Status |OS Versionand I need it for all the equipment I have in the system so if you can help me...
Hi is it possible to make a weekly report for specific users on a domain,to see when they login and logout?KR
