Remote Screenshot

[btrinidad]

I have a user on my domain who has managed to block the remote screenshot.
I have admin rights on his machine, he does also.
When i run remote screenshot all that i get from his pc is a white screen.
Any ideas on how to create a policy on his pc that will lock down whatever is needed for me to grab his screen?

Thanks

[btrinidad]

That is always a possibility. I had mentioned to him that I have the screengrab ability and he stated that he had found a way to block it. I just wanted to create a policy with the screen grab ports or services that need to run in order for it to work. And find out if anyone else has had this issue.

[Hemoco]

btrinidad wrote:
I have a user on my domain who has managed to block the remote screenshot.
I have admin rights on his machine, he does also.
When i run remote screenshot all that i get from his pc is a white screen.
Any ideas on how to create a policy on his pc that will lock down whatever is needed for me to grab his screen?

Thanks

You will get a white screen if the computer is locked.
Could this be the case?