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djolly
Engaged Sweeper
We have just installed 40 Ruckas wireless access points around the site. However, Lansweeper appears to be changing the '0' at the end of the MAC addresses, to a '3' - we have checked our active directory and that is reporting the correct MAC address using '0' (the correct address).

Is there any reason why this is happening?
1 REPLY 1
Hemoco
Lansweeper Alumni
Please contact us at support@lansweeper.com and provide us with screenshots of the following:
- Your web console landing page.
- A connection test performed from the Lansweeper server to an affected device using the Devicetester.exe. More info on the Devicetester.exe can be found on page 107 of our online documentation.

For easy reference, also include a link to this forum thread in your email.

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