Runtime Error in Web Interface

[brittina72]

Hello All,

After Lansweeper has been running for about 3-5 days, the web interface returns:

Server Error in '/' Application.
--------------------------------------------------------------------------------

Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".


<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>


Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.


<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>

Any ideas why this keeps happening?

[brittina72]

The recent 4.1 update fixed the issue completely.

Thanks for your help.

[Hemoco]

This might help: http://support.microsoft.com/kb/162797

[brittina72]

Sorry about the long delay in my reply. Here's what the readout is:

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[SystemException: The trust relationship between this workstation and the primary domain failed.
]
System.Security.Principal.NTAccount.TranslateToSids(IdentityReferenceCollection sourceAccounts, Boolean& someFailed) +1085
System.Security.Principal.NTAccount.Translate(IdentityReferenceCollection sourceAccounts, Type targetType, Boolean forceSuccess) +46
System.Security.Principal.WindowsPrincipal.IsInRole(String role) +128
System.Web.Configuration.AuthorizationRule.IsTheUserInAnyRole(StringCollection roles, IPrincipal principal) +229
System.Web.Configuration.AuthorizationRule.IsUserAllowed(IPrincipal user, String verb) +354
System.Web.Configuration.AuthorizationRuleCollection.IsUserAllowed(IPrincipal user, String verb) +245
System.Web.Security.UrlAuthorizationModule.OnEnter(Object source, EventArgs eventArgs) +11157672
System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +80
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +171

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Version Information: Microsoft .NET Framework Version:2.0.50727.4952; ASP.NET Version:2.0.50727.4955

[Hemoco]

Can you set debug to "true" in the web.config file please, then surf to the website on the server, it will produce a better error message.