Could you contact support@lansweeper.com regarding this issue and provide us with the following:
- For easy reference, a link to this forum thread.
- Screenshot of your web console landing page. You can access your landing page by clicking on the Lansweeper logo in the top left corner of the web console. Please show us the whole page.
- The Errorlog.txt file located in Program Files (x86)\Lansweeper\Service on your Lansweeper server.