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‎08-16-2013 01:47 PM
Hi,
We are using Lansweeper latest version on Windows 2003 with IIS 6.0 Our webadmin run some IIS scripts for other applications hosted on the same server and we ended up in following error with lansweeper.
I tried setting debug to "True" in webconfig, but message remains same. Appreciate your help in resolving this.
We are using Lansweeper latest version on Windows 2003 with IIS 6.0 Our webadmin run some IIS scripts for other applications hosted on the same server and we ended up in following error with lansweeper.
Server Error in '/lansweeper' Application.
--------------------------------------------------------------------------------
Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.
Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>
Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>
I tried setting debug to "True" in webconfig, but message remains same. Appreciate your help in resolving this.
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‎08-16-2013 10:28 PM
Thanks for you prompt response. I fixed the same. Here is what I did
1. Edited web.config to display message by turning custom messages off. I got the error .NetFramework version not found.
2. It appeared .NetFramework version 4 was corrupted.
3. Uninstalled .Net 4.0 framework
4. Reinstalled .Net 4.0 framework
5. Register framework in IIS.
Problem resolved!!
1. Edited web.config to display message by turning custom messages off. I got the error .NetFramework version not found.
2. It appeared .NetFramework version 4 was corrupted.
3. Uninstalled .Net 4.0 framework
4. Reinstalled .Net 4.0 framework
5. Register framework in IIS.
Problem resolved!!

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‎08-16-2013 06:39 PM
Please contact support@lansweeper.com and provide us with:
• Screenshot of what you see when you access the error page on the server hosting your Lansweeper web console. (This should produce a better error message.)
• Program Files (x86)\Lansweeper\Service\Errorlog.txt.
• Program Files (x86)\Lansweeper\Service\Lansweeperservice.exe.config.
• Program Files (x86)\Lansweeper\Website\web.config.
• Screenshot of what you see when you access the error page on the server hosting your Lansweeper web console. (This should produce a better error message.)
• Program Files (x86)\Lansweeper\Service\Errorlog.txt.
• Program Files (x86)\Lansweeper\Service\Lansweeperservice.exe.config.
• Program Files (x86)\Lansweeper\Website\web.config.
