Servers showing up in reports with multiple OS

[cparrish73]

Greetings, I am using LANSweeper 3.5.1.28957 and I have run a "All Servers" report and I show the same machine with 3 different operating systems.

What is causing this and how can I resolve it?

[cparrish73]

I still see different OS versions for servers in the reports. What do I try next?

[Hemoco]

cparrish73 wrote:
I still see different OS versions for servers in the reports. What do I try next?

Please contact us by e-mail at lansweeper@hemoco.com so we can try to solve this problem.
Please attach screenshots.

[Hemoco]

Did you change anything to the default reports?

[cparrish73]

Lansweeper wrote:
Did you change anything to the default reports?

Not on the 2 that I ran this morning.

[cparrish73]

I'll upgrade today. But the report shows many servers as different OS, so I'll let the discovery run for soem time before I report it again.

BTW, I also get the same result when looking for all SQL servers; different versions of SQL.

Thank you, I'll post an updateed result later.

[Hemoco]

Could you please upgrade to the latest service version.
The problem is most likely caused by a database timeout between updates.

After the upgrade you will need to lstrigger and rescan the affected machine.