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esr
Champion Sweeper
We have a single PC that appears to have an issue in the database somewhere- what's the most efficient way to remove this device so it can be found again & re-create/create new entry?

PC Name is W32202079

Searching for that name in the main search box is successful, and attempts to open the page
http://lansweeper.edit.to.remove:81/asset.aspx?AssetID=55809

However that page opens to a 500 - Internal Server Error

Searching by serial number returns no results
Going to the main Assets list and searching by either name or serial returns no results.

2 REPLIES 2
esr
Champion Sweeper
Thanks for the prompt reply- as always you guys are the best!

Whatever the system was choking on last Friday appears to have gone away over the weekend, the symptoms are gone and everything is working perfectly- all pages & reports are now showing that asset as expected.
Hemoco
Lansweeper Alumni
Can you send the following to support@lansweeper.com:
-program files/Lansweeper/service/errorlog.txt
-program files/Lansweeper/website/app_data/errorlog.txt