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marcus85
Engaged Sweeper
In the software licensekey overview you can't differentiate between the installed Microsoft Office 2010 products. For example on some computers there are installed Microsoft Office Home and Business 2010 and Microsoft Visio Standard 2010. The report says Microsoft Office Professional 2010 both times.
3 REPLIES 3
Hemoco
Lansweeper Alumni
marcus85 wrote:
Microsoft Office Home and Business 2010 is now represented as Microsoft Office Home and Business 2010 Volume license (Volume license isn't correct, but does't matter), Microsoft Visio Standard 2010 as Microsoft Visio 2010 Retail/OEM.

These identifications are made based on the following Microsoft knowledge base article: http://support.microsoft.com/kb/2186281
We are still testing how accurate this information is. Microsoft doesn't appear to be very consistent with its GUIDs.

marcus85 wrote:
Access, Visio Professional etc. and ALL TRIALS are represented as Microsoft Office Professional 2010 furthermore.

Could you export the registry keys below on one problem machine and send them to us as .txt files. This will help us determine whether these keys can be identified more accurately. Please send the files to support@lansweeper.com and let us know which products should in fact be reported for the machine.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office (x64 only)
marcus85
Engaged Sweeper
Thanks! Works much better...
Microsoft Office Home and Business 2010 is now represented as Microsoft Office Home and Business 2010 Volume license (Volume license isn't correct, but does't matter), Microsoft Visio Standard 2010 as Microsoft Visio 2010 Retail/OEM.

Access, Visio Professional etc. and ALL TRIALS are represented as Microsoft Office Professional 2010 furthermore.
Hemoco
Lansweeper Alumni
Lansweeper currently reads the actual product name from the registry. Microsoft writes incorrect names into the registry for a number of products however.

We are currently testing a way to identify Office products based on GUID instead, which seems more reliable. Could you try applying the following update to your Lansweeper installation: http://download.lansweeper.com/420132/Lansweeper.exe
Update instructions can be found on page 103 and beyond of our online documentation. Perform a Full Rescan of your machines afterwards.

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