The network path was not found

[wavin]

Hello ,

we are using LS for more than 250 clients and everything works fine ! Congratulation for the execelent product , we will buy the premium edition asap.

Only one computer has problems and we don't understand why.

The error in the PC web page is : RegError --> The network path was not found.

The result of connection tester is :

Ping test OK
-----------------------------------------------
Remote registry test FAILED
Impossibile trovare il percorso di rete.
The network path was not found

-----------------------------------------------
Remote WMI access test OK
-----------------------------------------------
Remote \\pc118\c$ access test FAILED

In the error log file , there is nothing about this PC

The reverse lookup doesn't work for this PC , BUT IT DOESN'T WORK FOR ANY OTHER PC in our domain and the other PC work with LSweeper

Can you help me ? I don't understand why it doesn't work just for this PC !

Many thankx

PS : We have just moved to version 3.2 , but the problem is the same.

Wv

[taeratrin]

Firewall? Domain admins in local admin group? What the ping time for this machine (maybe it is timing out)? Fix your reverse DNS and see if it helps (not all computers will have a problem with this being wrong, but fixing it couldn't hurt).

[wavin]

I' ve double checked ,

- Remote registry is on
- Admin shares are enabled

Any idea ? I repeat : this is the only PC that doesn't work and we have more that 250 PCs ( also exactly the same model ).

Please help us

Ciao

[taeratrin]

Double-check and make sure the Remote Registry service is on and that admin shares are enabled.