Vista machines problem

[jermaine]

We have just installed the version 3.2 today and found problem for Vista Machines. XP & 2000 machines are fine.

The connection test result is here:
==========================
Ping test OK
-----------------------------------------------
Remote registry test FAILED
The network path was not found.

-----------------------------------------------
Remote WMI access test OK
-----------------------------------------------
Remote \\mispc07\c$ access test OK
==========================

This result happens to all Vista machines.
We have the windows firewall turned off, and the remote registry service is on.

Anyone could help?

Thanks a lot!

[jermaine]

Oh yes!
I overlooked the service and indeed the Remote Registry Service is off. I turned on and changed to automatic.
Now the Lansweeper successfully detect the Vista machines but some of the machine models and serial no. cannot be detected. Anyway, this is a minor problem. If you have any solution for this issue, please let me know as well.
Thanks a lot!

[Hemoco]

The most common cause of this is the remote registry service, it is disabled by default in windows vista.
Are you sure that it is set to automatic and started?