UltraVNC viewer not pulling PC name

[pevans]

Hi all,

I had a search through this forum but couldn't find anything relevant to my problem.

I've set up a custom action with the following: {actionpath}vncviewer.exe {smartname}

Problem is no matter how many different variations I try; the {smartname} won't actually go throgh. The server section is blank so it goes to my local machine.

Anyone come across this before?

Paul

[Hemoco]

If we understand the issue correctly, Lansweeper is replacing the {smartname} parameter with the machine's FQDN or NetBIOS name (as you can see when hovering over the action), but vncviewer is not accepting the parameter?

Some customers have reported this issue and were able to resolve it by using a different VNC version. The issue above is not caused by Lansweeper however, so there's nothing we can do to fix it.

[pevans]

Update:

I've just noticed it works in IE but not Chrome. Which is a nuisance because I use Chrome primarily.