Unrecoverable MAK key

[valy321]

I just purchased some volume licenses for Windows XP Pro, Vista and Win7 Pro. While XP installed licenses product key is recognized correctly, product key for Win 7 installations are not recognized. All I get is "Unrecoverable MAK key "
OSname Product ProductKey
Win 7 Windows 7 Professional Unrecoverable MAK key

[Hemoco]

This is normal behavior. Lansweeper cannot recover Microsoft MAK keys, as these are not stored on the computer. When Lansweeper tries to scan these keys it will return the product ID, but not the actual product key. More info on product key scanning can be found on page 66 and beyond of our online documentation.