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Updating leads to loss of connection.

capplegate
Engaged Sweeper

‎02-03-2013 01:44 AM

Hello I have proceeded with the to Service 5.0.0.48, Website 5049. I have two instances to update the client for. One worked fine the other has page can not be displayed. Not sure what has happened but seems like there is a problem with your update client.
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3 REPLIES 3
Hemoco
Lansweeper Alumni

‎02-04-2013 04:40 PM

Reply sent via email. If you require further assistance, please follow up via email.
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capplegate
Engaged Sweeper

‎02-03-2013 09:41 PM

Thanks. It looks like all the settings have got reset. When refrencing prior update logs.
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Hemoco
Lansweeper Alumni

‎02-03-2013 12:07 PM

Please contact us at support@lansweeper.com and provide log files in lansweeper\install folder
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