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mghabel
Engaged Sweeper II
Hi
Is it possible to display User's title on the Users detail page?

Thanks
Max
8 REPLIES 8
Hemoco
Lansweeper Alumni
Please contact us at support@lansweeper.com for this problem
mghabel
Engaged Sweeper II
Hi
That option is already checked. I then checked a few users that have logged in this morning to their computers and there is still no Title field displayed.
Could this be a bug in version 4.1.0.132?
Thanks
Hemoco
Lansweeper Alumni
User information is scanned when a user is found to be logged on. If the user is not logged on or if the computer is not being scanned due to firewall or other issues, the user information will not be returned.

You could also try refreshing user details through the configuration console. The "Refresh active directory user details" option can be found under Scanning Server/Your Server/Options. Restart the Lansweeper service if you immediately wish to perform the refresh action.
mghabel
Engaged Sweeper II
I still have no solution for this. I do have premium edition.
Thanks
mghabel
Engaged Sweeper II
Yes.
mghabel
Engaged Sweeper II
Thanks for the reply.
Titles are already populated in AD but don't show up in LanSweeper.
Max
Hemoco
Lansweeper Alumni
mghabel wrote:
Thanks for the reply.
Titles are already populated in AD but don't show up in LanSweeper.
Max

Do you have the premium version?
jnelson
Engaged Sweeper III
This information can be populated from Active Directory. Double click their name, click the Organization tab, fill it in. Should populate on the next AD scan.