vncviewer.exe - can't connect when used in custom action

[jpeake]

We already have VNC clients installed on our network, so I wasn't going to use "lsremote".

Instead I created a custom action, copied vncviewer.exe to the lansweeper server and created a custom action that runs "{actionpath}vncviewer.exe {computer} /password xxxxxxxxxxxxxx"

When I click that action from the web interface, the VNC viewer opens up but fails to connect to the remote client.

If I run the command from my PC, it works fine.

Any ideas?

[Hemoco]

We have seen this problem before and we do usually recommend that the customer try another VNC version.
There is a bug in some versions of vncviewer.exe that prevents parameters from being transmitted correctly.

[jpeake]

Seems the problem is limited to the Ultra VNC client. I swapped the .exe to TightVNC and Real VNC and it works fine as a custom action

Goodbye UltraVNC