VOIP Phone showing as incorrect device type when scanned

[timglass]

We have AASTRA 9133i and Grandstream GPX2000 phones that when lansweeper scans them they show as either a web server or network device. Is there any way to change those so they are categorized correctly other than changing each one individually?

[timglass]

I have sent the requested information

[Hemoco]

Please contact us at support@lansweeper.com and provide us with screenshots of the following:
- Your web console landing page. You can access your landing page by clicking on the Lansweeper logo in the top left corner of the web console. Please show us the whole page.
- Lansweeper webpage for one affected AASTRA 9133i phone and one affected Grandstream GPX2000 phone.
- A connection test performed from your Lansweeper server to the affected phones using the Devicetester.exe, found in Program Files\Lansweeper\Actions on your Lansweeper server.

For easy reference, also include a link to this forum thread in your email.