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timglass
Engaged Sweeper
We have AASTRA 9133i and Grandstream GPX2000 phones that when lansweeper scans them they show as either a web server or network device. Is there any way to change those so they are categorized correctly other than changing each one individually?
2 REPLIES 2
timglass
Engaged Sweeper
I have sent the requested information
Hemoco
Lansweeper Alumni
Please contact us at support@lansweeper.com and provide us with screenshots of the following:
- Your web console landing page. You can access your landing page by clicking on the Lansweeper logo in the top left corner of the web console. Please show us the whole page.
- Lansweeper webpage for one affected AASTRA 9133i phone and one affected Grandstream GPX2000 phone.
- A connection test performed from your Lansweeper server to the affected phones using the Devicetester.exe, found in Program Files\Lansweeper\Actions on your Lansweeper server.

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