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Aksidents
Engaged Sweeper
Hello,

We have visio premium being reported but it has been confirmed on the local machine that visio standard is the only version installed.

What could be causing this issue?

Thanks,
4 REPLIES 4
Aksidents
Engaged Sweeper
Thanks for your help, but I have found the solution to this problem.

It appears when you are using Microsoft Volume Licensing Software... you need to set a flag in the setup.xml within the actual installation package itself. By default it selects premium even though you use a standard key.

Changing the flag to a standard installation and using a standard key has now fixed the issue.

Thanks
Hemoco
Lansweeper Alumni
Is the lansweeper page the same as what is showing in add/remove programs in control panel.
Aksidents
Engaged Sweeper
It is under software overview. The same installation key has been used on all installs of Visio.

Some come up as Standard.. some come up as Premium.

Thanks for your response btw.
Hemoco
Lansweeper Alumni
Is this reported in the software overview or the license keys?