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Knowledge Base Articles

Install Network Discovery

This page provides information on installing and configuring Network Discovery, currently in beta, allowing remote discovery of IT and OT assets. Full Network Discovery is currently a beta feature with limited support and is subject to change. If yo...

sophie by Lansweeper Tech Support
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Link your installations with Lansweeper Cloud

Scan and manage assets seamlessly in one site by linking site to various installations. You can link various installations to your site to access Lansweeper’s full capabilities. Once you’ve created a new cloud site, the following installation scena...

sophie by Lansweeper Tech Support
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RPC server is unavailable. 0x800706BA

This page provides instructions for troubleshooting "firewalled" or "RPC server unavailable" errors when performing an agentless scan. This page is for Lansweeper Sites (in the cloud). For Lansweeper Classic, see The RPC server is unavailable. 0x80...

Nils by Lansweeper Tech Support
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Scan an AWS region

Learn how to scan your Amazon Web Services (AWS) regions with Lansweeper Sites (in the cloud). This page is for Lansweeper Sites (in the cloud). For Lansweeper Classic, see Scan an AWS cloud environment. Scan your VPCs and virtual machines hosted ...

sophie by Lansweeper Tech Support
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Link Lansweeper Cloud with Lansweeper On-prem

This article explains the process of linking a local Lansweeper installation with our cloud-hosted Lansweeper Cloud platform, providing step-by-step instructions. Lansweeper Cloud offers a new way for you to use and access Lansweeper. This cloud-hos...

Nils by Lansweeper Tech Support
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Internet access requirements

This article is for Lansweeper Sites (in the cloud). For Lansweeper Classic, go to Lansweeper features that access the internet. This page provides an overview of the features in Lansweeper Sites that require internet access. Lansweeper Sites requi...

sophie by Lansweeper Tech Support
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Exclude assets from scans

This page describes how to create scan exclusions to exclude assets from scanning. You can exclude assets from scanning if there are specific assets that you do not want in your Lansweeper inventory. For example, you might decide to exclude assets ...

sophie by Lansweeper Tech Support
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Delete assets

This page explains how to automatically and manually delete assets. This page is for Lansweeper Sites. For Lansweeper Classic, see Delete assets. If you have assets that have been decommissioned and are no longer part of your network, you can delete...

sophie by Lansweeper Tech Support
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Install IT Agent Discovery

This page describes installing the Lansweeper IT Agent Discovery on Windows, Linux, and MacOS including requirements and installation instructions. IT Agent Discovery is currently a preview feature, so please anticipate occasional adjustments and im...

sophie by Lansweeper Tech Support
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Assets

This page explains what assets and information Lansweeper discovers and how it helps manage assets in an IT environment. In the IT world, managing your IT hardware, software, and network devices is crucial to ensure your assets are implemented, supp...

sophie by Lansweeper Tech Support
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