Learn how to install, configure, maintain, and troubleshoot Lansweeper Cloud.
This page explains how you can remove Lansweeper installations linked to your cloud site. If a linked Lansweeper installation is no longer relevant or useful, has issues with performance or security, or conflicts with your other installations, you c...
This page describes how to add Chrome OS as a scan target so Lansweeper can retrieve data from Chrome OS devices. Lansweeper can retrieve data from Chrome OS devices, such as Chromebooks, managed by your Google organization. For more information ab...
This page describes how to add VMware Workspace One UEM (powered by AirWatch) as a scan target so Lansweeper can retrieve data from devices. Lansweeper can scan VMware Workspace One UEM (powered by AirWatch) devices including Android, iOS (iPhone an...
Learn how to enable warranty tracking on Lansweeper Sites for Dell, Fujitsu, IBM, Lenovo, and Toshiba. This page is for Lansweeper Sites (in the cloud). For Lansweeper Classic, see Warranty check for Dell, Fujitsu, IBM, Lenovo and Toshiba. Lansweepe...
This page provides troubleshooting steps for resolving issues with the Lansweeper scanning service connecting to the database. This page is for Lansweeper Sites (in the cloud). For Lansweeper Classic, see Scanserver down, unavailable, or scanning s...
The database cloud requirement was removed in Lansweeper 10.5.0.7. Upgrade to the latest version of Lansweeper for the most up-to-date experience. When you start setting up a link with your Cloud site, some prerequisite checks are performed to ensure...
This page provides instructions for backing up a Lansweeper installation, which should be performed regularly. This page is for Lansweeper Cloud. For Lansweeper Classic, see Back up your installation. It is recommended that you back up your Lanswee...
This page provides troubleshooting steps for "access denied" scanning errors encountered when using Lansweeper to pull data from Windows computers via WMI. This page is for Lansweeper Cloud. For Lansweeper Classic, see WMI Access is denied. 0x80070...
This page explains how you can disable or delete domains that are part of your SSO connection, and how to remove the entire SSO connection itself. This feature is available in Pro and higher plans. For more information on plans, check out the pricin...
This page describes how to configure IT Agent Discovery from your Lansweeper Site, and explains how to create or edit discovery actions. IT Agent Discovery is currently a preview feature, so please anticipate occasional adjustments and improvements...
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