Learn how to install, configure, maintain, and troubleshoot Lansweeper Cloud.
This page explains where you can find information about your Lansweeper license, and how to purchase or upgrade your license. The License status menu shows you all information about your Lansweeper license, namely the license type, the current amou...
This page explains how you can remove Lansweeper installations linked to your cloud site. If a linked Lansweeper installation is no longer relevant or useful, has issues with performance or security, or conflicts with your other installations, you c...
This page describes how to add Chrome OS as a scan target so Lansweeper can retrieve data from Chrome OS devices. Lansweeper can retrieve data from Chrome OS devices, such as Chromebooks, managed by your Google organization. For more information ab...
This page describes how to add VMware Workspace One UEM (powered by AirWatch) as a scan target so Lansweeper can retrieve data from devices. Lansweeper can scan VMware Workspace One UEM (powered by AirWatch) devices including Android, iOS (iPhone an...
Learn how to enable warranty tracking on Lansweeper Sites for Dell, Fujitsu, IBM, Lenovo, and Toshiba. This page is for Lansweeper Sites (in the cloud). For Lansweeper Classic, see Warranty check for Dell, Fujitsu, IBM, Lenovo and Toshiba. Lansweepe...
This page provides troubleshooting steps for resolving issues with the Lansweeper scanning service connecting to the database. This page is for Lansweeper Sites (in the cloud). For Lansweeper Classic, see Scanserver down, unavailable, or scanning s...
The database cloud requirement was removed in Lansweeper 10.5.0.7. Upgrade to the latest version of Lansweeper for the most up-to-date experience. When you start setting up a link with your Cloud site, some prerequisite checks are performed to ensure...
This page provides instructions for backing up a Lansweeper installation, which should be performed regularly. This page is for Lansweeper Cloud. For Lansweeper Classic, see Back up your installation. It is recommended that you back up your Lanswee...
This page provides troubleshooting steps for "access denied" scanning errors encountered when using Lansweeper to pull data from Windows computers via WMI. This page is for Lansweeper Cloud. For Lansweeper Classic, see WMI Access is denied. 0x80070...
This page explains how you can disable or delete domains that are part of your SSO connection, and how to remove the entire SSO connection itself. This feature is available in Pro and higher plans. For more information on plans, check out the pricin...
Experience Lansweeper with your own data. Sign up now for a 14-day free trial.
Try Now