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Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

While we love a well-documented forum post, we would like to share some guidelines.

Remember that the Lansweeper community is a public forum; think twice before sharing your log files or asset screenshots. While very useful, these might contain sensitive data like IP addresses and server names, which you might not want to expose. Sharing a redacted log or screen snippet is fine if it helps explain your question or issue.

When your problem requires going through your logs in-depth, you might want to consider contacting our technical support team instead:

More information on our community guidelines can be found here:

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