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Joney
Engaged Sweeper

Hi All,

  The last version Lansweeper  check 64bit OS Architecture failed when deployment package. 

Lansweeper Server V12.4.0.2

2 REPLIES 2
ErikT
Lansweeper Tech Support
Lansweeper Tech Support

Hi @Joney 

When a deployment step fails, it's recommended to manually test the failed step on the target machine using the same account under which the deployment was executed. 
This helps to replicate the exact environment and identify potential issues.

Follow these steps:

  • Copy the Command: Retrieve the command from the Result field of the failed deployment package step.
  • Update the Path: Replace {PackageShare} with the full UNC path defined under the Deployment\Security settings.
  • Run the Command Manually: Open Command Prompt on a sample target machine, paste the command, and execute it.

This process helps determine whether the failure is related to command syntax, permissions, or network paths. A command must run successfully in Command Prompt to work correctly in Lansweeper.

Joney
Engaged Sweeper

 I try to deplopy the 7-Zip, but it failed, so I remove all others steps, just left the check OS. I find that it successful when the client OS is 32bit(change the condition to 'is 32 bit' ), but failed  when the OS is 64 bit. I think it works before version 12.4.0.2.

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