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05-06-2024 05:30 PM - edited 05-06-2024 05:31 PM
Good morning!
Im working on just a basic, simple 1 step deployment for Firefox, and am running into an oddity. I've attached as much info as I can below, but I've censored internal information.
The deployment package/step:
<Package>
<Name>Installer - Firefox - MSI</Name>
<Description>1. Download the required firefox installers from https://www.mozilla.org/en/firefox/all/</Description>
<ShutdownOption>0</ShutdownOption>
<ShutdownTime>0</ShutdownTime>
<MaxDuration>180</MaxDuration>
<Rescan>True</Rescan>
<RunMode>2</RunMode>
<Steps>
<Step>
<Nr>1</Nr>
<Name>Install x64 Firefox</Name>
<Type>1</Type>
<ReturnCodes>0,1641,3010</ReturnCodes>
<Success>-2</Success>
<Failure>-3</Failure>
<Path>\\FQDN\Software\Firefox\FirefoxSetup12503.msi</Path>
<Parameters/>
<MSIParameters>/i /qn /norestart</MSIParameters>
<MSIName/>
<MSIVersion/>
<Command>msiexec.exe /i "\\FQDN\Software\Firefox\FirefoxSetup12503.msi" /norestart /qn</Command>
<EditMode>False</EditMode>
<Conditions/>
</Step>
</Steps>
<SoftwareVersion>11.1.6.0</SoftwareVersion>
</Package>
The result on a machine:
Result: Package timeout reached. Unknown last result. Timeout: (900Sec). Credential: (DOMAIN\serviceaccount). ShareCredential: (serviceaccount). Scheduled Task not present.
The lansweeper connectiontester log for the above referenced machine:
Lansweeper Connection Tester 7.1.0.1
Scanning Lansweeper Service (on this machine)..
Status: Running
Version: Executable not found
Pinging COMPUTERNAMEREMOVED
Ping ok.
Scanning TCP ports..
135 open (EPMAP)
139 closed (NetBIOS Session Service)
445 open (SMB)
Checking DNS..
COMPUTERNAMEREMOVED resolved to: CORRECTIP
If this is not correct, please check for DNS problems.
Checking reverse DNS..
CORRECTIP:
COMPUTERNAMEREMOVED
Scanning netbios (UDP)..
Could not scan netbios
Scanning netbios (445)..
Could not scan netbios
Scanning Active Directory..
operatingSystem: Windows 10 Enterprise
operatingSystemVersion: 10.0 (19044)
Scanning WMI..
Computername: COMPUTERNAMEREMOVED
If this is not correct, please check for DNS problems
Operating system: Microsoft Windows 10 Enterprise
\root\cimv2 Remote WMI access test OK
Operating system: Windows 10 Enterprise
\root\default Remote WMI access test OK
Checking C$ Access
Deployment Folder: OK
Access Rights: OK
Checking Task Scheduler
Task was successfully scheduled
Task ran successfully
Task Deleted
Warning: Lansweeper service not found!
Done.
I've gone through the Deployment Requirements ad verified that everything is set as it should be.
QUESTION: Does anyone have any followup thoughts that I am overlooking with the information provided? Are there additional, more verbose log files that I can review to try and sort this?
Thanks!
05-06-2024 06:00 PM
Followup:
I found this thread. Specifically this part, I confirmed does infact work:
"Copy the Command of your step and manually run it in Command Prompt on a target machine to see if it works, replace {packageshare} with the UNC path of your package share as defined under Deployment\Security Options. This should help you identify the cause of the issue."
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