Package Deployment Failure

[bthayer0925]

Attempting to deploy a package for the latest version of Adobe results in a failure with the error message

Result: Deployment ended: Incorrect function. Stop(Failure). Credential: (RRVBC\Administrator). ShareCredential: (LSDeploy).
Command: \\nibb-test\LansweeperDeploy\Adobe\ReaderDC\install.exe /sAll /rs

Some quick searching tells me that the issue is the command itself not being correct, however, if I copy and paste the command as written into a command window on the PC we're using to test the deployment the install succeeds.

[Tim_N · Accepted solution]

You might try using the FQDN of the server name. For example: \\nibb-test.domain.com\... 

I have found that the FQDN often fixes this type of random issue. 

Keep us posted. 😃 

[Tim_N · Accepted solution]

You might try using the FQDN of the server name. For example: \\nibb-test.domain.com\... 

I have found that the FQDN often fixes this type of random issue. 

Keep us posted. 😃 

[bthayer0925 · Accepted solution]

After some more digging it turns out the issue is just that I wasn't reading very well. The {PackageShare} variable was created when the server was first setup I'm assuming and the server was renamed after that. So the \\nibb-test part should have been \\nibb-helpdesk. When I tested the command on my PC I typed the server name correctly, but now that I've changed the server name in the Deployment security options the deployment works. I've left the FQDN part in just to be safe.

[Tim_N]

Ah, good work! Thanks for sharing. You have a great point. When a server's name is changed post Lansweeper installation, the PackageShare doesn't get modified. Good find. 

[bthayer0925]

It occurs to me that I didn't change things correctly. I'm going to try again and I'll follow up after that 😑

[bthayer0925]

I have tried using the FQDN in place of the {PackageShare} variable at the beginning of the command, but still run into the same error message.