→ Having trouble accessing our new support portal or creating a ticket? Please notify our team here

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
sophie
Lansweeper Tech Support
Lansweeper Tech Support

TL;DR-Sweepy-Icon (1).pngThis page explains how to visualize the relationships between IT assets using diagrams in Lansweeper Sites.


You can better understand your IT environment by visualizing the relations between your various assets.

For more information about Diagrams and its features, see Diagrams.

Remember that Diagrams currently only display IT assets that are synced in your Lansweeper Site (in the cloud). OT assets, software, and users are not yet displayed. You can also create relations from diagrams. To remove relations, go to the asset’s Summary page and edit the relation.

On this page:

Types of relations

Your diagrams can display three types of relationships.

To control which relations are displayed on your diagram, see Personalize diagrams.

Discovered SNMP relations

SNMP relations are discovered automatically based on the network information available in your Inventory. For Discovered SNMP relations to be found, your SNMP credentials must be configured.

To configure SNMP credentials, go to Scanning > Credential Vault > My credentials > Add new credential. Select SNMP from the credential type list and enter the required information.

To learn more about a discovered SNMP relation, select the link to display the relation type, speed, and information port.

By configuring your SNMP credentials correctly, you can improve the discovery and display of these relationships on your diagrams. This limits the number of orphan assets and the number of relations you would have to create manually.

Other discovered relations

Other discovered relations are created by Lansweeper Sites (shown as Asset Relations) based on your scanning settings, mainly from Windows Management Instrumentation (WMI). These relations are stored in your Inventory.

To learn more about this type of discovered relation, select the link to display the relation type, start date, end date, and comments.

Relations created manually

Manual relations are created by users in the Inventory through Asset Relations.

To learn more about a manual relation, select the link to display the relation type, start date, end date, and comments.

How are relations displayed?

The way relations are displayed depends on the type of relation.

When you select an asset, its relations are highlighted in orange.
sophie_0-1686148047004.png

Discovered SNMP relations

Discovered SNMP relations are represented by a solid blue line with a small dot.
sophie_1-1686148047007.png

Other discovered relations and manual relations

Other discovered relations and relations created manually are represented by a solid blue line with a big dot and icon that relates to the type of relation.
manual-relation.png

Logical groups

Some relations between assets are displayed as logical groups to simplify how you view your diagrams. Relations are shown as logical groups in the following scenarios:

Location asset type

If you have a Location asset type within the scope of your diagram, it will be displayed as a logical group, with the connected assets appearing within the group.

You can choose to not display Location asset types on your diagram by going to Settings > Informational and setting the Location toggle to Off.
sophie_3-1686148047013.png

To add an asset to a Location, add a relation to your asset. For Asset, select the asset with a Location asset type, then for Relation type select the Is located in option.
location-add-relation.png

Regenerate your diagram to ensure the asset is displayed within the Location’s logical group.

Physical machines hosting virtual machines

Physical assets hosting virtual machines are also displayed as logical groups.
sophie_5-1686148047019.png

Shared properties on virtual templates

For Virtual Environment templates, some shared properties are displayed as logical groups. These properties are:

  • DataCenters
  • ESXi Clusters
  • DatastoreClusters
  • Datastores
  • Disks

sophie_6-1686148047022.png

Handle orphan assets

When an asset has no known relationship with other assets, it is identified as an orphan asset.

Ensure your SNMP credentials are configured correctly to limit the number of orphan assets.

To view your orphan assets within a diagram:

  1. Go to Diagrams and select the diagram of your choice.
  2. On the diagram, select orphan-assets.png

sophie_7-1686148047025.png

You can search for specific orphan assets by name, IP address, or MAC address from the Orphan Assets list.
sophie_8-1686148047030.png

You can also add new relations from the Orphan Assets list.

To add a new relation to the asset, select relation.png > Add new relation.
sophie_9-1686148047036.png

Once a relationship has been manually added to an orphan asset, it will be removed from the list and included in the diagram.

After you add a new relation, regenerate the diagram to ensure it is displayed correctly.

Add relations

You can add relations to your assets right from your diagram. To add a relation:

  1. Go to Diagrams and select the diagram of your choice.
  2. Find the asset you want to edit. If you can’t easily see the asset, try searching or filtering for it.
  3. Select relation.png in the top right corner of your asset, then select Add new relation.
    new-relation.png
  4. In the pop-up window, enter the information required.
  5. Select Add new relationship.
The Asset dropdown menu displays all of your assets, including those outside the scope of your diagram. If you add a relation to an asset outside your diagram’s scope, it will not appear on the diagram.

Your new manual relation is displayed. 

Even if your relation is already created in your Inventory, after you add a new relation regenerate the diagram to ensure it is displayed correctly.

Next steps

Once you’ve discovered asset relations, find and filter assets on your diagram.


Was this post helpful? Select Yes or No below!
Did you have a similar issue and a different solution? Or did you not find the information you needed? Create a post in our Community Forum for your fellow IT Heroes!
More questions? Browse our Quick Tech Solutions.


Was this article helpful? Yes No
No ratings

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now
Version history
Last update:
‎06-14-2023 05:48 PM
Updated by: