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c_reiner
Engaged Sweeper II

Hello,

Is there a way to export all tickets to one file?

Thanks

1 ACCEPTED SOLUTION
c_reiner
Engaged Sweeper II

The solution is:

Go to Reports ==> Helpdesk: All tickets that have been created

Then an Excel file can be output

View solution in original post

6 REPLIES 6
RichieRich
Lansweeper Employee
Lansweeper Employee

This 3rd Party Tool may also be useful, especially if you are migrating Lansweeper Helpdesk data to one of our new Helpdesk Integrations https://www.youtube.com/watch?v=tG8Az4RhM0w

https://www.lansweeper.com/integration/help-desk-migration/

Thank you for sharing @RichieRich 

c_reiner
Engaged Sweeper II

The solution is:

Go to Reports ==> Helpdesk: All tickets that have been created

Then an Excel file can be output

Many thanks!

Mercedes_O
Community Manager
Community Manager

Hello @c_reiner  that's great, would it be possible to share what the solution is? I.e. For future reference in case someone experiences a similar issue. Thanks!

 

c_reiner
Engaged Sweeper II

Problem is solved. Thanks