Hi,
I have about 190 users in Lansweeper. We are not utilizing the helpdesk functions. I saw that I can change user role assignment to be AD group driven instead of having to assign a role each time a user is added. I created 3 new roles with corresponding AD groups. One for full admin, one for view only, and one for view + reports. I added the appropriate users in each AD group as well as one of my test users that has not been added to Lansweeper prior. When I log in with my test user account, I'm redirected to the helpdesk portion of the site. When I look at the test user under the user config, it shows up with a "none selected" for the role. If I change that to any of the available roles, then I can get to the right pages. So it seems like the AD group assignment on the role (under the User Roles section) is not working?
Is it supposed to work?
Thanks,
Joe