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Can't rescan an Asset if it's locked.

Hi, I have been suffering the following problem for several days, when I try to do a rescan of an asset and it is locked (WIN + L) Lansweeper fails the rescan, however, if I remotely connect to the asset and login with a local/domain user the rescan ...

bass by • Engaged Sweeper II
  • 947 Views
  • 0 replies
  • 0 kudos

Problem scanning Windows 10 assets

Hi folks, I'm new in this forum. I'm using the free version of LanSweeper. Have been using it for a while with no problems (about 60 assets on my network). But suddenly, two of them (Windows 10 PCs) started to give problems when scanned. There are no...

Windows Specifications

Good Day!May i know how can get this report in Lansweeper? see below needed information. Edition: (i.e. Windows 10 Enterprise)OS build: (i.e. 20H2)Experience {i.e. Windows Feature Experience Pack 120.2212.3530.0)Thank you!

MarkJonN by • Engaged Sweeper II
  • 3552 Views
  • 2 replies
  • 1 kudos

Resolved! TeamViewer Custom Action

Is it possible to setup a custom action to launch and connect TeamViewer? I know the command line options, but how can I get the registry options into a custom action?

JTempleton by • Engaged Sweeper III
  • 59095 Views
  • 26 replies
  • 1 kudos

Let users see other helpdesk tickets?

Is there a functionality to let a use raise a ticket but then be able to view or search tickets raised by other people?I want to use Lansweeper anyway. But I'm also trying to see if I can decom an old Bugzilla instance and it would be really useful f...

Last logon on description is real?

Hi!Can I specify the "last logon" variable of the user in the description of a specific computer?For example, I have a "pc-20-18" computer with AssetID = 516. The last logged in user on it is always the same, because this is his personal corporate PC...

Alexey by • Engaged Sweeper
  • 12237 Views
  • 21 replies
  • 0 kudos

2 Server errors

Hi, I have a number of errors on some servers. Can anyone help me understand what they are and how to fix most of them?Hi, I have a number of errors on some servers. Can anyone help me understand what they are and how to fix most of them?- Group Poli...

Max90 by • Engaged Sweeper
  • 1554 Views
  • 0 replies
  • 0 kudos