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JBerner2
Engaged Sweeper
Hi,

I'm trying to deploy the newest Adobe Reader DC update (20.00x.xxxx). The .msp file was downloaded from the Adobe ftp site.
I created a new deployment package that contains one action: install the msp file, then exit. When I start a deployment it fails with the message "The installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package." Exit code is 1620.
If I run that file from the network share it installs without problems.

Any ideas?

BTW: if I deploy the full installation package of Adobe Reader it installs fine. Adobe Reader shows the correct version under Help --> Info. If I look under Programs in the System Configuration it still shows 19.xxx.xxxx (the previous version) which means that Lansweeper will not recognize that Reader has been updated.

Any ideas?

Thanks in advance
JBerner
1 ACCEPTED SOLUTION
KrisNelson
Champion Sweeper
The msp file is a patch file and will need the /p msiexec switch.

The command msiexec.exe /p AcrobatDCUpd2000620034.msp

-Kris

View solution in original post

4 REPLIES 4
JBerner2
Engaged Sweeper
KrisNelson found the solution.
Thanks to anyone who has answered.

Regards
JBerner
CyberCitizen
Honored Sweeper
As Florian mentioned I also don't apply the msp files normally and just go to the next release / full install.
KrisNelson
Champion Sweeper
The msp file is a patch file and will need the /p msiexec switch.

The command msiexec.exe /p AcrobatDCUpd2000620034.msp

-Kris
Florian_Eigsi
Engaged Sweeper III
Hi,

I don't use .msp file

Here where i download my setup https://get.adobe.com/fr/reader/enterprise/


And my command line installer
"{PackageShare}\Base\Acrobat_Reader\AcroRdrDC2000620034_fr_FR.exe" /sAll /sl 1036

And it works for me