‎06-02-2015 03:02 AM
Solved! Go to Solution.
‎06-12-2015 03:35 PM
Heertsch wrote:
same problem here (V5.3.0.8).
In Debug Mode: no output, if I rescan PC with Error 1053.
Your screenshot shows that a scan attempt *was* recently made for the problem machine. You can tell by the "last tried" (= last scan attempt) listed on the page. The error you are seeing seems to point to WMI corruption on the client machine and is unlikely to be related to the update of your Lansweeper installation. The problem client machine has never actually been successfully scanned. If it had been, there would still be old data listed on the page.
Could you:
- Follow these instructions to repair WMI on the client machine.
- Hit the Rescan Asset button on the client machine's Lansweeper webpage and wait for the last tried date listed on the page to update.
- See if the issue persists.
mghabel wrote:
if i click on "Rescan Asset" while viewing a single computer, nothing happens
‎06-09-2015 06:31 PM
‎06-09-2015 03:50 PM
‎06-12-2015 03:35 PM
Heertsch wrote:
same problem here (V5.3.0.8).
In Debug Mode: no output, if I rescan PC with Error 1053.
Your screenshot shows that a scan attempt *was* recently made for the problem machine. You can tell by the "last tried" (= last scan attempt) listed on the page. The error you are seeing seems to point to WMI corruption on the client machine and is unlikely to be related to the update of your Lansweeper installation. The problem client machine has never actually been successfully scanned. If it had been, there would still be old data listed on the page.
Could you:
- Follow these instructions to repair WMI on the client machine.
- Hit the Rescan Asset button on the client machine's Lansweeper webpage and wait for the last tried date listed on the page to update.
- See if the issue persists.
mghabel wrote:
if i click on "Rescan Asset" while viewing a single computer, nothing happens
‎06-05-2015 11:31 PM
‎06-02-2015 12:59 PM
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