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Wrong Encryption Key

Hello,Since today our Lansweeper cannot open new tickets. We used to send an email to helpdesk@xxx.com and automatically open a ticket.Today, when i go to E-mail settings, it show up an error in Incoming mail and Outgoing mail: Wrong encryption keyWe...

Scanning Queue Timeout Adjustment

Hi, I have a question, I can't seem to find anything on the forums here about it. At the moment when scanning devices on our network if the device is offline Lansweeper will try to continue scanning it for 1 hour before moving on to the next.. As we ...

aeoncs by • Engaged Sweeper
  • 1449 Views
  • 3 replies
  • 0 kudos

Excessive resources

I updated our on-premises Lansweeper server last week, and the update failed to load the webpage after it completed.  I logged into the server itself, and it was reporting that Windows was running low on memory.  I restarted the server, but Lansweepe...

jconn1980 by • Engaged Sweeper II
  • 956 Views
  • 2 replies
  • 0 kudos

Oracle Windows VirtIO Driver Package

Hi,Please can I have some help trying to create this installation into a Lansweeper Package. It needs to call on the setup.iss file but I cannot get this to work. Silently Installing or Upgrading the Oracle VirtIO Drivers for Microsoft WindowsBoth th...

Bullman by • Engaged Sweeper
  • 1238 Views
  • 1 replies
  • 0 kudos

LSAgent Assets Missing devices

Hello!I am fairly new to Lansweeper and have been tasked with installation of LsAgent on all of our users computers.  When going into software it shows that all of the devices have it but when going to LsAgent assets section of assets it shows only a...

Araay by • Engaged Sweeper
  • 2582 Views
  • 4 replies
  • 0 kudos

Change primary scan server

Hi, I currently have 3 scanning servers for 3 different office locations. I am downgrading back to one server. How do I change my primary server from one server to another scanning server? Some of the guides I've seen mention migrating to a new serve...