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Find answers to technical questions about Lansweeper.

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Duplicate assets in cloud

In my site, I have a laptop listed twice.  One of them is from the main scan, but it's not domain-joined, so I'm using LsPush, which created a second asset, but Lansweeper doesn't recognize it as a duplicate. In Asset deduplication in Cloud - Lanswee...

edbarton by Engaged Sweeper
  • 1037 Views
  • 3 replies
  • 0 kudos

New ticket creation not emailing the user

We are trialing helpdesk and having an issue getting auto responses when a user creates a ticket. I have an office365 email account tied to Lansweeper support@xxxx.org. If a user sends an email to support@xxxx.org we get a new ticket in helpdesk ju...

dledger by Engaged Sweeper III
  • 10964 Views
  • 5 replies
  • 0 kudos

Alert for Rogue Devices

I'm currently using the Trial version of Lansweeper and am curious to know if there is a way to set up an Alert for Rogue devices? How do I set one up?

Resolved! LanSweeper Widget not functioning

', hexadecimal value 0x03, is an invalid character. Line 228, position 157.The error may be caused by one of the following:- No Internet access.- Internet access through a proxy server.- TLS 1.2 not enabled.

RobDz by Engaged Sweeper III
  • 1102 Views
  • 1 replies
  • 2 kudos

Upgrading to new Server (Iaas / Paas)

Wanted to see if it mattered what our SQL server is Iaas vs Paas and if it mattered for LanSweeper. We are upgrading the SQL server to Azure and just wanted to verify Iaas vs Paas or if there's a recommended.

Efthimios by Engaged Sweeper
  • 688 Views
  • 1 replies
  • 0 kudos