General Discussion Forum - Lansweeper Community

Asset model differences between Classic and Sites

I'm raising this item in the forums to try and highlight challenges we're facing in moving from Lansweeper Classic to Lansweeper Sites. Mostly to generate discussion, as there doesn't appear to be a great deal of it.One item I'm noting is differences...

Asset Management Types

Good morning, I am struggling to understand how I can group assets by type (laptop, desktop, server, thin client, etc.). If I try to change Asset Type from 'Windows' to Laptop (or Desktop), LS throws an error that I cannot change the Windows type. Ri...

How does the agent read information from local users on Linux?

Hi, I'm having problems with lansweeper and its agent on linux. I need to know why the information regarding users on the server isn't being refreshed. I have the agent installed and running smoothly on my RHEL server, I have created a user and it wa...

Restore totally deleted LsAgent assets and question about how the agent works

Hi,I deleted a couple of PC that were connected using LsAgent. i (probably) deleted them even from the "LsAgent assets" page (p.s. pretty unuseful this page by the way, because every asset deleted in this page are shown as an asset with no info as al...

How to get a log for Microsoft Cloud Service (Intune) synchronization activities ?

We are testing to intergrate the Intune scan in our On-Premise Lansweeper following the recommended method with Microsoft Cloud Service using Graph. I started an initial sync, pressing the "Scan now" button. After that, the button is grayed and say: ...

I cannot install

it is asking me for a trial key which I did not receive and it won't let me contact support. This product and company are already beyond frustrating

Linux partition information includes temp partitions

Hi, I've just noticed that linux assets are shown with partition information for temporary partitions - which is a bit misleading as they're not 'real' partitions in any meaningful sense. I think it would be very useful if these could be excluded (e....

ServiceNow - Service Graph Connector for Lansweeper, available now for ADP

Lansweeper has built a Service Graph Connector to help organizations ingest and centralize IT, IoT and OT asset data and intelligence within the ServiceNow Service Graph and Configuration Management Database (CMDB). Through this integration, IT Asset...

Resolved! How can I identify stacked switches in lansweeper

I am scanning the network and I can find all the switches, but the problem is that any stacked switch will show only the one master switch, it does not show the rest of the stacked switches! is there a way that I can get the information of the other ...

General Discussions

Forum Posts

Asset model differences between Classic and Sites

Asset Management Types

How does the agent read information from local users on Linux?

Restore totally deleted LsAgent assets and question about how the agent works

How to get a log for Microsoft Cloud Service (Intune) synchronization activities ?

I cannot install

Linux partition information includes temp partitions

ServiceNow - Service Graph Connector for Lansweeper, available now for ADP

Resolved! How can I identify stacked switches in lansweeper

Azure Scanning in Lansweeper.

Generate tickets from Company site Contact us form

Is there a way to include the port number when you...

Office 365: Users With License

Apache Tomcat : incorrect software version display...

Question About Roles & Permissions

Helpdesk custom fields: Invalid Value

Connect On Prem Lansweeper to JSM Cloud

Date field on new ticket doesn't work for 2025

Updating from 11.2.2.0 to 12.2.0.4