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dlafleur
Engaged Sweeper III

Hello.  Back in August of 2023, I moved my Scanning server up to AWS leaving the SQL DB on-prem.
Since migrating the server to AWS I have noticed that when scans are done on assets, some are having their DNS name in Lansweeper changed to an IP address followed by:  .ec2.internal.  Here is an example. (ip-192-168-19-20)

I'm not sure where this is coming from but it is a pain.  

Thanks
Dave LaFleur

2 REPLIES 2
Katgroup
Lansweeper Employee
Lansweeper Employee

It sounds like those IPs have reverse DNS (PTR records) with that information in your AWS environments, whereas those records did not exist in your previous environment.

Tim_N
Lansweeper Employee
Lansweeper Employee

Hello @dlafleur 

This is a challenging question. To start with, the first thing I think of is: which DNS server is your AWS scan server configured to use? 

I'm wondering if the AWS scan server is configured to use a DNS in AWS? You may want to try putting in a DNS server found in your on-prem environment instead. But this may also require configuring DNS traffic to come through your corporate and AWS firewalls (port 53). 

Let's confirm and try this first, run a scan, and see what results are returned. You might also want to test that the AWS scan server is able to reach and get results from the DNS server on-prem by using nslookup. (for example: nslookup (ip of target) (ip of dns server). 

Hope this gives us a little more clue(s) into what's happening. 

Tim N.
Lansweeper Employee