Autodesk Product Remote Deployment

[MasterDoddy]

Good morning,

I am trying to prepare for a huge software upgrade this weekend in my practice and wanted to remote install the various Autodesk software. I have followed the Autodesk instructions to prepare a deployment version and created a package. However, it keeps failing and i can't work out why. Any help gratefully received.

[Mardy]

Can I have the deployment setup for the Autodesk, please.

[CyberCitizen]

Yeah Autodesk products have been the bain of my existence here, due to their size and our staff alot work from 4G Dongles (Celluar).

I have found it best to copy locally to the machine (temp folder) install, then delete temp folder.

[MasterDoddy]

CyberCitizen wrote:
Yeah Autodesk products have been the bain of my existence here, due to their size and our staff alot work from 4G Dongles (Celluar).

I have found it best to copy locally to the machine (temp folder) install, then delete temp folder.

That's what i was doing originally, but with 59 PCs it is a right pain to do! If you like, i can share my deployment packages for each (of course you have to do the "create deployment" from the product first) along with a combined patch deployment package.

[Esben_D]

Good to hear you got it working.

Must be that the install required full administrative permissions (which are the scanning credentials).

[MasterDoddy]

Thank you for your reply. Just before i saw your response i've managed to resolve it. It was partly because the instructions from Autodesk have an error in them that i managed to correct (they left a space inside the quotation path...) and it seems to only work with Lansweeper if it's deployed used Scanning Credentials and does not like System Account.

Thank you for the help

[GlorifiedNewbx8]

MasterDoddy wrote:
...it seems to only work with Lansweeper if it's deployed used Scanning Credentials and does not like System Account...

thanks for this! I also happen to be in the midst of an AutoDesk upgrade this weekend, and while I'd swear my deployment pkgs were working from lansweeper a month ago, they weren't yesterday, and I couldn't figure out why, until I found this thread. fixed my issue! Best of luck with your upgrades!

[Esben_D]

The error would indicate that the command you used in not correct. However it's not always the issue.

To test the deployment command, you can do the following:

• Copy the Result command of the failed deployment package step
  
• Replace {PackageShare} with the exact path defined under Deployment\Security options
  
• Paste the command into a command prompt on an example target machine and run it.

Genreally speaking, if the deployment works when using the command prompt, it should also work with Lansweeper.

[MasterDoddy]

Apologies, i meant to put that in originally. This is the message that shows:

Result: Deployment ended: Incorrect function. Stop(Failure). Credential: (Service account - NT AUTHORITY\SYSTEM). ShareCredential: (gfa\simon.dodd).
Command: "\\CDF-GFA-DCF-02\gfadata$\Practice Admin\__GFA IT\PackageShare\Installers\AutoCAD 2019\Img\Setup.exe" /W /qb /I \\CDF-GFA-DCF-02\gfadata$\Practice Admin\__GFA IT\PackageShare\Installers\AutoCAD 2019\Img\AutoCAD 2019.ini /Trial /language en-us

[Esben_D]

Could you share the errors you are getting in the deployment log? They usually give some indication and point to a specific step where the deployment failed.