Lansweeper does not save asset
L/S 8.2.100.11 versionI can edi an asset but the save function does literally nothing. This a known problem?
Topics in this forum
Export Ticket List
In the Help Desk, I can add a new tab and create filters and columns to display the list of tickets I am interested in. Is there anyway to then export that list to an Excel sheet?
Ticket Dispatching - Assigns to wrong agent
We have 3 simple ticket dispatching rules to assign tickets to one of three agents based on a "like" condition in the description. However, tickets are always assigned to the third agent regardless of the like condition being met for another agent.Ex...
Report editing
I have the report that shows all the devices not on the current Windows 10 build, which works fine. However, when I run it some machines from previous years show up on it. How can I add to this report, criteria that only queries devices that have bee...
Software License Compliance
Hello community. I’m searching for a way to manage ALL of my software applications. And by ALL I mean not only the traditional/legacy locally installed applications, but also cloud apps and accounts that we have subscriptions to. The management of lo...
ServiceNow Integration - CI Sync for Lansweeper ON PREM
CI SYNC Lansweeper to ServiceNow CI Synchronizer* is a turnkey ServiceNow scoped application that integrates your on-premises edition of Lansweeper with your ServiceNow CMDB, to keep them synchronized. Visit CI SYNC today to download the App. If you ...
Windows 10 20H2 issue
See attached image. But, I am wondering why LANSweeper is not showing Windows 10 20H2 as "20H2"? Every machine in my environment that is 20H2 is showing as "2009".Any Ideas?Thanks!Mike
Asset Uptime "Asset on total"
I want to replace an uptime report that I get from SolarWinds with a report from Lansweeper. The info I need is on the uptime tab of Windows assets: "Asset on total" (which gives the time an asset was on during a week/month). This info exists histori...
