Can't log case

[alistairm]

Hi

I need to log a support case, but I just get a white screen (I am logged in with a corporate email address). Is there an email address I can use to get someone from support to look into this issue for me?

Thanks

[DavidPK]

Hello, thank you for reaching out. Sorry to hear you cannot access the Support Portal.

Please follow the steps below:

1. Open the sales webform  https://www.lansweeper.com/contact/contact-sales/
2. Select I have a question about the Support Portal in the How can we help you today? box
3. Type a full description of your issue in the Anything else? box

Our team will get in touch to help.

Let me know if there is anything else I can help with.

Thanks,

Mercedes