Hello, thank you for reaching out. Sorry to hear you cannot access the Support Portal.
Please follow the steps below:
- Open the sales webform https://www.lansweeper.com/contact/contact-sales/
- Select I have a question about the Support Portal in the How can we help you today? box
- Type a full description of your issue in the Anything else? box
Our team will get in touch to help.
Let me know if there is anything else I can help with.
Thanks,
Mercedes