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‎08-17-2016 10:03 PM
I need to find out how to assign configuration tab access in the web console for lansweeper V.5242.
All the info on the forums appears to relate to lansweeper 6 only, which I have been tasked with upgrading too.
All the info on the forums appears to relate to lansweeper 6 only, which I have been tasked with upgrading too.
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‎08-22-2016 03:52 PM
FYI for everyone: we received and answered this question via email last week. Kdunnett could still access the Configuration tab with another user account, so we recommended that he do the following to give his account access to the tab:
If you're completely locked out of the Configuration tab in 5.x, you can do the following to regain access:
- Browse to Configuration\Website Access.
- Add your user account to the Edit Configuration user role, with the format NetBIOS domain name\username
- Restart your browser.
If you're completely locked out of the Configuration tab in 5.x, you can do the following to regain access:
- Run the following tool on your Lansweeper server and hit the button to reset your user roles: Program Files (x86)\Lansweeper\Service\ResetWebUserRoles.exe. This will give everyone full access to Lansweeper again.
- Restart your web browser.
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‎08-22-2016 03:52 PM
FYI for everyone: we received and answered this question via email last week. Kdunnett could still access the Configuration tab with another user account, so we recommended that he do the following to give his account access to the tab:
If you're completely locked out of the Configuration tab in 5.x, you can do the following to regain access:
- Browse to Configuration\Website Access.
- Add your user account to the Edit Configuration user role, with the format NetBIOS domain name\username
- Restart your browser.
If you're completely locked out of the Configuration tab in 5.x, you can do the following to regain access:
- Run the following tool on your Lansweeper server and hit the button to reset your user roles: Program Files (x86)\Lansweeper\Service\ResetWebUserRoles.exe. This will give everyone full access to Lansweeper again.
- Restart your web browser.
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