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02-13-2015 10:19 AM
Hello,
is it possible to manually delete a network interface for an asset? My Problem is again with some Datalogic Falcon PDA´s, as there are two mac-addresses scanned by lansweeper, even if there´s only one active on the device.
In my example (see picture), the correct network interface mac is ending with 4C, the one ending with 4D seems to be the bluetooth mac, but it´s not enabled after all.
The Result of DeviceTester also shows me only the 4C Adress, so I don´t know when or why the Bluetooth Mac got scanned.
I have to run reports on the "Last seen" field for these devices, so it´s important for me that the date is current
is it possible to manually delete a network interface for an asset? My Problem is again with some Datalogic Falcon PDA´s, as there are two mac-addresses scanned by lansweeper, even if there´s only one active on the device.
In my example (see picture), the correct network interface mac is ending with 4C, the one ending with 4D seems to be the bluetooth mac, but it´s not enabled after all.
The Result of DeviceTester also shows me only the 4C Adress, so I don´t know when or why the Bluetooth Mac got scanned.
I have to run reports on the "Last seen" field for these devices, so it´s important for me that the date is current
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02-13-2015 11:29 AM
Lansweeper scans/stores all network interfaces. Manually deleting interfaces isn't possible.
I assume that you are getting a scanning error about missing MACs (because the MAC ending in 4D was previously configured/detected on the device and now isn't) and that you are asking how to resolve this error. If this is in fact what you are asking: you can blacklist the 4D MAC to resolve this issue. The interface will still be listed, but will not be used to identify the asset. Execute the script below under Configuration\Scanning Setup\Database Scripts.
I assume that you are getting a scanning error about missing MACs (because the MAC ending in 4D was previously configured/detected on the device and now isn't) and that you are asking how to resolve this error. If this is in fact what you are asking: you can blacklist the 4D MAC to resolve this issue. The interface will still be listed, but will not be used to identify the asset. Execute the script below under Configuration\Scanning Setup\Database Scripts.
INSERT INTO tsysMacBlacklist (Mac, Comment) VALUES ('00:17:23:F2:32:4D', 'Falcon exclusion')
GO
UPDATE tsysupdate SET MacBlacklist = GETDATE()
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02-13-2015 11:29 AM
Lansweeper scans/stores all network interfaces. Manually deleting interfaces isn't possible.
I assume that you are getting a scanning error about missing MACs (because the MAC ending in 4D was previously configured/detected on the device and now isn't) and that you are asking how to resolve this error. If this is in fact what you are asking: you can blacklist the 4D MAC to resolve this issue. The interface will still be listed, but will not be used to identify the asset. Execute the script below under Configuration\Scanning Setup\Database Scripts.
I assume that you are getting a scanning error about missing MACs (because the MAC ending in 4D was previously configured/detected on the device and now isn't) and that you are asking how to resolve this error. If this is in fact what you are asking: you can blacklist the 4D MAC to resolve this issue. The interface will still be listed, but will not be used to identify the asset. Execute the script below under Configuration\Scanning Setup\Database Scripts.
INSERT INTO tsysMacBlacklist (Mac, Comment) VALUES ('00:17:23:F2:32:4D', 'Falcon exclusion')
GO
UPDATE tsysupdate SET MacBlacklist = GETDATE()
