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Engaged Sweeper

Hi! When using relay, I get an error on the client

2024-02-09 19:20:03,839 [5] ERROR A communication error occurred.
System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: AgentIsNotEnabled: 99c0595a-11d4-4fba-8eaa-550811f1f377 (Additional information about the error — ExceptionDetail, possibly created by a parameter IncludeExceptionDetailInFaults=true, having the following meaning:
Lansweeper.Echo.Server.Domain.EchoException: AgentIsNotEnabled: 99c0595a-11d4-4fba-8eaa-550811f1f377
at Lansweeper.Echo.Server.BL.CompanyManager.FindCompanyByAgentKey(Guid agentKey, IDbContext context)
at Lansweeper.Echo.Server.Service.EchoService.GetAssetStatus(Guid agentKey, Guid assetId)
at SyncInvokeGetAssetStatus(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at Lansweeper.Echo.Server.IISHost.Behaviors.LoggingOperationInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)
at System....).
2024-02-09 19:20:03,839 [5] INFO Saving ini settings
2024-02-09 19:20:03,840 [5] ERROR Could not save the ini file: An object reference does not point to an instance of an object.
2024-02-09 19:20:03,840 [5] ERROR An unexpected exception occurred
System.NullReferenceException: An object reference does not point to an instance of an object.
в Lansweeper.Echo.Client.BL.IniFileManagerCore.SaveIniSettings(IniSettings settings)
в Lansweeper.Echo.Client.BL.EchoClient.()
2024-02-09 19:20:03,840 [5] INFO Waiting 60 minutes until next iteration

1 REPLY 1
Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

For troubleshooting assistance, please contact our support team: https://www.lansweeper.com/contact/contact-support/

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